How does an IT Provider grow faster in a sea of competition?
DO LESS

Empower your clients with intelligent self-help while you focus on business growth...

Show Me Blog

Less Tier 1 tickets. Less hassle. Grins all around

Let’s face it. Most users can't even install a trusted program. FixFinder brings modern self-help right to the managed desktop. The result? Sky high, client driven fix rates and less inbound calls/emails.

Empower your end users to leave you alone

We’re not being snarky. Instead, this is the place where you and your clients want to be. They need quick fixes and actionable answers. You want your engineers to focus on real problems, not Tier 1 busy work.

Show Me

Seamless self-help right from the desktop

It’s time to nix the nag screens and shut distant portals. Instead, put useful knowledge and power directly into their hands. Give them a dashboard!

Fly, be free!

Triggered by F1 key

Direct connect to documentation

Find support processes

Troubleshooting Wizard

Users can “pull” applications

Our Solution

FixFinder connects you users to existing integrations for popular MSP, Client, and IT Cloud Tools from a unified interface that's right on the desktop.

Reporting? Of course we do

Metrics & Reporting give you insight into which fixes work and which ones don’t. They’ll love you for it.

Using Connectwise, Autotask, or Kaseya?

Our users open and respond to tickets right from the desktop.

Connect to SharePoint, and other Knowledge Bases

We can sync KB Articles right to the Desktop

Stop drowning in service calls. Instead, sit back and give users a suite of self-help products right on the desktop

Schedule Demo Contact Form >